We pride ourselves on our high customer service.
But don't just take our word for it, read our customer reviews below.
Mr EdgeI found the whole experience highly professional. I have absolutely no hesitation in recommending Paul and his team to anybody looking to buy a quality used car.
Sumaya Polo TeamCourtesy, service, delivered as promised
Miss WorsdellThe retailer who helped us was fantastic. There was a fault with the car when we returned to pick it up to take home. This was sorted out quickly so the wait wasn't too long. They were great!
Niamh HoranI could not be happier with my new car, which my husband collected this weekend. We had visited several car garages looking for a Mercedes C class but no car added up to there online and telephone conversation description. However after seeing online and speaking with Rob at Watson Cars my husband felt 100% confident in him and the car he was selling so much so that he put down a deposit and drove over a 100 miles to buy the car.
Both Rob and Paul from Watson Cars have been a complete pleasure to deal with it and the car more than exceeded our expectations.
Highly recommend them and would definitely purchase from them again.
Mr JeanHave purchased an Audi TT from Watson Cars and have to say it has been my best car buying experience by far. The quality of the cars and professionalism of the staff made the whole process enjoyable
Mr BrindleCould not have wished for better service good to talk to very professional would recommend them to family and friends
Nathalie Van Meurs
Mr SearleThe buying of my mazda 6 was a great experience ,Paul was so helpful in getting the car ready for me to go away in it for the weekend , the car drove great and didn't miss a beat couldn't of had a better service
Well done Watson Cars
Mr G MayI would not hesitate in using / recommending Watson cars, I found Paul to be very helpful and pleasant.
Mr GodfreyVery friendly very professional
Richard HammondRecently bought a mercedes clc from Watsons. Great car, great price and a good part ex deal offer. There was literally no hard sell or upsets when we said we wanted to go away and have a think before deciding to buy. Very friendly, honest dealers and cannot recommend highly enough. Will definitely look here first for our next car. Also, the wife fell in love with Paul's dog
Mr CarverThe salesperson wasn't pushy, was very knowledgeable and helpful.
Phil ButcherI have been searching for a BMW 330ci in a very particular specification and condition. I saw Watson Cars advert and was very surprised by their claim of this car being in exceptional condition. I telephoned and spoke to Paul who assured me that it would not be a wasted journey. I travelled down and met Paul who greeted me with a warm welcome, gave me the keys and told me to go and have a look around the car and If I needed anything to come and find him. There were no pushy sales tactic, I was left alone as I had asked whilst I viewed the car. I manage a large chain of Autocentres and had arranged to take the car on a test drive to a local centre where I could inspect the vehicle on a ramp to see the condition of the underside. I returned back to Watson Cars and had a chat with Paul and was delighted that the car was exactly as described with every factory optional extra fitted to the car as standard, it was perfect. I left a deposit and collected the car the following week. The whole team were very friendly, informative, knowledgeable and honest. I can certainly recommend them and will. No doubt I will be in touch in the future when I come to purchase my next car. Many Thanks Phil Butcher
Anna MercerIf it wasn't for Paul I would have end up paying £5k more for same car with another dealer!
Thank you so much for this amazing experience ðŸ¤—
Absolutely fantastic customer service, hassle free process, super quick and 100% professional!
John MercerA real pleasure to deal with. lovely car and a wonderful service hope to deal with you again in the future kindest regards john mercer
Kevin FaulkerIf your going to purchase a car you wont go far wrong if you visit Paul and the crew at Watson cars, the service is amazing, friendly and first class from stat to finish. I would highly recommend them.
Daniel KellyI bought myself a bmw from watson cars from the moment I stepped foot on the forecourt I felt this place had something more about it than other dealers I had been too it felt more comforting courteous and professional. I met with Paul who helped with any question or queries I had and he really did make it easy to choose watson cars over others. Paul will step outside his comfort zone to help. For example I immediately wanted some upgrades doing and Paul responded with some known personal contacts in the right business who could sort this out whilst being prepped. I have always admired anyone that will go the extra mile and I really believe that watson cars has it. The whole process was simple and smooth I love my new car and I feel totally comfortable with calling Paul back if I have any issues knowing he will do his absolute best to rectify them. It's clear to see that watson generally aren't just after your money but I think they believe in the greatest form of advertising and that's word of mouth... someone honest and that you and your closest friends and relatives trust. This is hard to come by especially in car dealership so I implore you if you need a nice safe reliable car at a good fair price then check out Paul at watson cars in billingshurst. Many thanks guys you have a great team there and in the future I will no doubt bring my business back. Many thanks Dan k.
One very happy bmw owner.
SarahExcellent service. Would purchase a car again from Watson Cars in the future.
Jan DunneHad a fantastic ride home to Leeds in my new Audi TT, big thumbs up to Paul, what an amazing car and experience. Would highly recommend buying a car from Watson Cars.Was really well looked after, Thank you again. One very happy customer.
Mark & Jane MatthewsWe would just like to report back that we are very pleased with the Astra and that there have been no issues with it over the last 3 weeks.
It was pleasure doing business with you and we did appreciate that you gave us plenty of time to try it out.
The trade in of our old car and the purchase of the Astra and went very smoothly.
Thanks for all your help.
Mark and Jane Matthews
Megan PorterJust had the best experience in buying a second hand car with my partner. Honest and kind and just down right amazing! Couldn't thank them enough for everything they have done for us! Highly recommend them with their friendly, positive and professional staff. Loved every moment of it.
They are honest and not there to take advantage of you â¤ï¸
Ken WheelerI can vouch for the fact that this firm hand pick their quality cars as they bought my one owner ,low mileage, franchise dealer maintained car for a fair price. Rob was friendly, straightforward, and professional and it was a pleasure to do business with him.
Aktar HussainGreat place. Bought my car at a great price
Beverly LawI wanted to say how delighted I was with Watson Cars, and Paul in particular, who was dedicated to selling my vehicle for me, and finding me the answer to my prayers. I always felt looked after and kept informed of developments. I have, and will continue, to recommend Watson's to friends suggesting they always begin their search here. The service is efficient, customer focused, non pressured, genuine and personal. I quite miss Paul now!
Mrs ShewardExcellent service all round. Car ready when I went for first view, good explanation about car, relaxed and unhurried test drive. Never felt pressurised Car taxed with full 12 month MOT on collection All paperwork ready for signing, very efficient handover. Old car taken in part ex with no difficulties - price fixed at initial meeting Car clean inside and out and in excellent order. A pleasure to do business with Watson cars
Lucy EvansI have been very impressed by the service provided at Watson Cars. They sold my car on my behalf and the experience was stress free and easy. The price I got was very fair and the staff are friendly and trustworthy. I would highly recommend Watson Cars to anyone and will be using them again in the future.
Richard RoweI was in a real rush to get a car sorted out on finance as myself & partner were involved in an accident a few days previous. Paul was a real help with showing us the car and hurrying up the finance company, it was all done in a few hours. He offered great help and a friendly, professional service. He even stayed on later than the stated closing time to enable us to drive away with the car that day. All in all it was a great experience getting a car from Watson Cars. I would recommend the team there 100%.
Peter BurtonI recently bought a beautiful Mercedes C Class Coupe....and I couldn't be happier :-) Described to me as "a little piece of treasure" it certainly lives up to it's name. The Watson Cars Team couldn't have been more helpful, from the test drives to the excellent after sales service. Outstanding and very happy to recommend them to anyone. Thank you.....Peter.B
Bruce BaxendaleThank you to the team at Watson Cars for my new car it was a pleasure dealing with you guys. Very efficient and helpful. willing to go the extra mile to make sure that everything was taken care of. Will defiantly recommend the Watson cars team to all that is looking for a good quality cars Thank you Kind Regards Bruce
George GuestPaul and Caroline couldn't do enough to get us a great car. No pressure and super helpful. Highly recommend
Ozzie AydinWe are very grateful for your time and effort in trying to accommodate us, your service was top quality, very friendly and professional, the perfect service you want when u attend a car dealership.
Jules CarlessThankyou Paul for amazing customer service and finding my husband his Steed so quickly. Would certainly reccomend you to others. Your whole team are an asset to the company. Looking forward to you finding me my new car. Thanks again
Mathew SapianoVery happy with the car :) Thank you so much for your kind service.
Brian BuckI recently purchased a used Porsche 911 carrera 4 from Watson Cars of Five Oaks Sussex. I found the buying experience very pleasant with all my questions answered in a satisfactory manner. It was a very friendly atmosphere with-no pressures to purchase. I give Paul and his team my high reccomendation
Duncan ManningPaul at Watson Cars knows his stuff. Knowledgeable, quick and efficient sold two cars with them. An easy and pleasant way to sell a car, no hassle or typical salesman chat, Paul is just clear, honest and succinct. Will definitely be using Watson Cars in the future. November 2016
Serena Carton de Wiart
Marie LegovaPaul&his team have been absolutely great - buying my fist car AND being a continental driver, I was extremely nervous. Paul has been most helpful, extremely professional and understanding. It took about 1,5 hours and the car was mine, thoroughly checked and cleaned by the team, all paperwork done + little perks atop of that. My partner ended up paying a deposit against this car having already decided to buy another car. The service here is just great, hassle free, professional. Thank you Paul&everyone @ Watson Cars!
A big thank you to Paul Ewing for quick and easy purchase of my lovely Audi rs4 (I took it easy on the way home) I can now put my beloved golf away for the winter. very good communication and I would highly recommend Watson cars.
Miss ParsoneExcellent, personal service
Mr StevensThe vehicle was ready for collection on the agreed day and was in very good condition. The staff were very helpful throughout the process.
Michelle PalmerHad a fantastic drive home and feel very excited to own my BMW 1 Coupe. It is in excellent condition and a joy to own.
I only shop in outlets where I receive a high level of personal attention and warm, friendly, professional service - and Watsons Cars more than came up to my expectations. From beginning to end the whole process was so easy and enjoyable and there was no pressure to buy. It is rare to find such honest and straightforward service these days and a commitment to quality and customer satisfaction. I cannot commend you and your staff highly enough and will certainly sing your praises to friends who live in the area.
I also know that if I did have any problems that you would do all that you could to help me and when I decide to change my car will certainly return to you in the confidence that you will do your best to suit my individual requirements.
Thank you once again for making my purchase so enjoyable.
Patrick & BettyWe do appreciate all the hospitality shown and provided to us. You are the best of all with the customer service rendered to us and of whom we have never met. Thanks for trusting us from day one. God bless you and your family.
Rosemary & AndyWe would like to say what an excellent service we received from Watson Cars. We are delighted with the car and the helpful and efficient service we received. Nothing was over looked, and we would always look at Watson Cars first if we are looking to buy another car.
Mike SmithWhat can I say about Watsons? Paul is straight forward and easy to deal with. No hidden costs and the car was prepped ready for me to test drive. The price offered for my car in part exchange was honoured and the whole process was quick and simple....WHAT YOU SEE IS WHAT YOU GET....WIZIWIG! Mike Smith
Stephen & Rosemary GerrardWe are very pleased with the car. It does exactly what it says on the tin. It's nice to drive and performance is good. We are also very pleased with its condition. You know all this already, of course.
It was a pleasure dealing with you. You gave us confidence that the car was OK, so far is it is possible to tell, and it was clear that you care about the cars you buy for re-sale. It seems obvious that you can tell that a car has been looked after by its owner, and this Polo was certainly looked after. There's hardly a mark on it. And after 6 weeks of driving it that's still the case.
I like that there is no negotiation over the price of the car. We had a good idea what that sort of car ought to sell for, and when there's no haggling we don't go away wondering if we could have "got a better deal". We were happy with the price. We were also happy with the way you sold the RAC cover to us. The lack of pressure, but your clear recommendation made the decision easy. We did all the stuff you said, and it is all set up now.
All in all, buying a car from you was a positive experience, and we would not hesitate to use you again or to recommend you to anyone else who might be thinking of buying a car.
All the best,
Stephen & Rosemary Gerrard.
Mr & Mrs SouthwaterWe sold our car To Rob at Watsons. Very professional and easy to deal with, and a fair price no hassle service from start to finish. Forget the national car buying chains, a local and straightforward service is available from this smart independent local garage
Yousif TahaThank you so much for your services i'm so excited that you provided me my dream car i have ever had, its my privilege to say thank you again i'm so glad with your manner and perfect respect that you gave me ,my wishes to you , you will be successful with your business and I promise i will recommend anyone i know who would like a car.
Thanks a lot
KeithVery little dealings with them, as car sold quickly, but they took the trouble to come back in good time and in a very polite manner. Got nice vibe.
Clair McCullochMany thanks for your huge help with my car purchase you were amazing and made the whole experience so very different to any I've come across before - in a good way!
I will definitely be recommending you to everyone I know!
Many, many thanks for all your help
Mrs GerrardPaul Ewing was very friendly and approachable, and gave us confidence that the car we were interested in purchasing was a good one. I like that there is no negotiation on the price of the car; we didn't go away feeling we could or should have got a better deal. Paul was very good about explaining the warranties and the RAC cover we could have, without pressurizing us to purchase. Overall, this was one of the best car purchase experiences I have had. On top of that, we are very pleased with the car so far
Faye EldridgeThis car dealers is friendly and is very helpful made my car buying experience stress free and enjoyable thank you
Luke ArnoldHighly recommend Watson Cars, Paul went above and beyond to help me and managed to find our family the perfect car and arrange finance for me. His excellent customer service was friendly, informative, non pushy and personal to our needs. This incredible customer service continued after the purchase was completed with follow up e-mail and the knowledge that if any problems occurred just to call and he would help sort anything out.
I cant speak highly enough of this garage, the whole team work wonders and treat every individual to a wonderful, easy, friendly experience. Definitely worth a visit if anyone is car hunting!
Claire ArnoldNever been to a garage with such friendly, helpful, personal customer service! Paul exceeded any expectations I may of had and secured our family and wonderful new car and helped to arrange finance for us. I would highly recommend a visit if you are looking for a car, the whole team are wonderful!
Claire MartinPaul and Rob were brilliant at Watson Cars. I bought this Mini Countryman last weekend and am loving it! It's a really nice looking car and have already received a lot of compliments. I would recommend visiting them. It's a nice personal experience there.
Jo ChaseDear Watson Cars (Caroline, Paul and Rob)
I would just like to say a huge thank you for your personal attention and kindness in obtaining a lovely car for me. This is the third car you have found for me over a period of a few years now. Each time your service has been impeccable. My first car I bought from you (a lovely Toyota RAV 2 door sporty job with 5,000 miles on the clock which I managed to write off in an accident. I rang in desperation as I was also moving house at the end of that same week of the accident"¦.Within a week another Toyota was found for me which I picked up - again in immaculate condition and low mileage which I had for 3-4 years. I traded this in at Watsons again for another beautiful car and again all went smoothly. I described what I wanted and what I would use it for and they find it for you. Talk about service !. I was even asked to come back for tuition on the Sat Nav and blue tooth and the whistles and bells which I must admit were a little beyond me. But Paul (such patience !) even though they are all very busy - took me through all the electronic bits and pieces. I just want to let you all know that my experience with you all has been a real privilege and unless I leave the country I would happily come back to you again and again"¦"¦
With kind regards and Best Wishes
Jo Chase (Honda CRV)
PaulAbsolutely excellent, pain free process. Extremely helpful staff who even arranged to pick me up from the train station when I collected the car. I really can't find any faults, no pressure sales techniques and excellent communications throughout the sales process. Why can't all car sales companies be like this.
Helen5 Star plus! So refreshing to meet a car dealer who is sincere and genuinely cares regarding customer relationship.From my initial conversation by phone with Paul and then meeting him,I was reassured that I could trust him. He shared my excitement on purchasing my new car . It was a joy dealing with him.
LeeI wanted to take the opportunity to thank yourself and all at Watson Cars, for the ease of purchasing a new (to us) car. The whole process was seamless, transparent and your regular contact reassuring.
I have always felt buying a car a "leap of faith" "“ certainly not the case with Watson Cars. Looking forward to seeing you soon, as I now have an "opt out" option on my company car policy!
Helen Stravinou-OakleyJust to say-A big Thank-you.
So refreshing to meet a Car dealer who is sincere and genuinely cares regarding customer relationships and has integrity.
From our initial conversation I was reassured that I could trust you. My initial instincts were proven right when I met you yesterday .
I'm out and about today-with the top down!
Say hi to Marley from me!
Ian RobinsonJust bought a fantastic Jaguar from Paul at Watsons, he couldn't do enough to help me, no hard sell just a thoroughly lovely and enjoyable experience from start to finish! I would recommend Watsons to anyone! Car Sales the way it should be! Spot on 5* service!
Lee JonesWe brought a car from Watsons and dealt with Paul, we were very impressed with how professional he was but in a friendly way, not pushy like a lot of other places we visited, the car was ready on the day we arranged to collect it and was presented in a very impressive way, thoroughly cleaned in side and out and looking like new. we would highly recommend Watsons to both family and friends.Thank you for everything. Lee and Jo
Mrs KerslakeVery friendly, helpful and knowledgeable. Made buying my car easy.
Roy HarperReading the great reviews your garage had was what made me visit your showroom as opposed to others with similar cars. Everyone who has ever left you a review is correct, fantastic cars and the customer service I received was exceptional. Well done Watson Cars
Tony Isted - via FacebookGood product, great prices, tremendous customer service = SOLD
Spot on! Will be back again one day
Mr FarmerVery customer focused and go the extra mile to make ones purchase a great experience. Honest and accurate in their portrayal of the vehicles condition. Basically one gets exactly what they advertise.
Jonathan VernalThe energy these guys have is amazing, so apparent that they have a real passion for what they do. One of the owners was even there working with her new baby, which my wife loved! This really is a family run, friendly, honest garage and we are really pleased we chose them when buying our new car. Really felt looked after. Thanks again.
Philip JacobsI bought a Volkswagen Scirocco from Paul who was very professional, courteous and honest. I was very pleased with the money allowed for my car in part exchange. On returning home after collecting the car I noticed a fog lamp was cracked. I emailed them and they ordered the part and fitted it free of charge with no hassle. I would certainly recommend this company.
Ashley JonesThank you for all your assistance with the purchasing of our new car, Courntey is made up with it and your service was first class.
Clare VaughanRight from my initial enquiry, Watsons were great to deal with and Paul made my whole experience easy and friendly, very courteous and professional.
Catherine BristowLovely friendly company- really honest and helpful. Bought my Nissan Duke from them
Jane RaymondWe bought our latest car a few weeks ago. The service we received was excellent the sale/purchase went through smoothly. and the salesman Paul was very professional and helpful Thank you
Stephen & CaroleIt is a rare occasion we buy a new (to us) car and to purchase unseen on the internet was a tad concerning. However we need not have worried at all. The countryman was exactly as you advertised with not a single fault. Dealing with you all was a delight and unlike the reputation that 2nd hand car salesmen seem to carry. Very professional, considerate and timely.
It would be a long list of thank yous for the extra efforts you made.
We hope you are still going when we come to replace this or my car "¦..In 15 years' time!
Thanks and keep going strong
Stephen & Carole Farmer
Michelle JacksonDon't bother with the main dealers! Originally went to look at an Audi A3 at the Audi garage in Five Oaks but after being ignored for half an hour I'm so glad I walked over to Watson Cars. Rob was very knowledgeable and not at all pushy, bought an Audi A3 from him a lot better value for money and a year later I am still over the moon with it. I will be back in a few years for my next one.
MarilynI just wanted to say, I haven't stopped smiling since I bought my lovely little Corsa from you on the 1st August.
We are still getting used to each other and I still haven't got to grips with all the buttons and blue tooth!!!!.
The first 3 nights I kept getting up to make sure it was still there, I worry now where and who I park next to, I am so pleased with it.
I have told all my friends where to go if they need a reliable, friendly car dealer, who isn't pushy or rude and treats you with respect.
I would just like to say a very big THANK YOU for all your time and have a good day.
Tracy BridleWe saw our new car on the website on the Friday evening, rang Paul on the Sat morning, viewed the car on the Sunday. After driving to Watson Cars it could not have been made any easier. From the first phone call to the changing of the keys on the car documents. Not once did we feel under pressure by Paul to make the decision even though he knew 2 other people wanted to buy the car - something he never mentioned until after we had made our decision. He is a true gent, honest and reliable and I have no hesitation in recommending Watson Cars to friends and family ....thank you again Paul we love our new beast :)
Martin SmithI would like to thank you for the professional service we received, the cars are brilliant and we are two very satisfied customers. Thank you for making us welcome and for a smooth transaction.
Richard StephensonBoth Rob and Paul are a credit to customer service. I only purchased a cheap part exchanged car for my Wife to learn to drive in and I received better service than when I recently purchased a car elsewhere for 20 times the amount!
They kept in contact with me through out the process, allowed me to reserve the vehicle over the phone, cleaned the vehicle on the day of collection and made us feel welcome in their showroom with plenty of chat and banter. Highly recommended and I will be using them again in the future.
Ian TennantI purchased my BMW Z4 from you guys exactly a year ago, still a great car and would defiantly use you again fantastic customer service throughout!!
Asta CollinsThe team at Watson Cars are extremely helpful and friendly and their customer service is outstanding. I would definitely recommend them. Thanks Paul and Rob for looking after me and assisting with the purchase of my first ever car
Laura PlanasThank you so much for your assistance. I have received impeccable customer service and I feel you have exceeded my expectations. I feel you are a trustworthy dealership and I feel I can contact you should I have any queries. That's very important. Please feel free to add this testimonial on your website- I would be more than happy.
I'm really enjoying the car - it's a fantastic car.
Thanks again for your hospitality
My wife is thrilled with her new car.
Paul is a conscientious salesman who importantly listens to the customer.
My demands were no trouble at all, with all work carried out quickly.
They even collected me from the railway station when collecting the car.
I would buy from again.
Tristan ScottFinally bought a car from you after driving past admiring your stock for last few years. Excellent Service. Fantastic Cars
Jenny NicholsSold my car to Rob, good price, collected it from the house, paid by bacs and all within an hour. Easy, hassle free transaction.
Colin GrantRob & Simon were both very helpful. I am very happy with the car purchased from them and they were very easy to deal with. I got a fair price for my trade in without the usual haggling.
Ms HewittVery friendly and helpful staff. When I had a problem with the car several months later (nothing that could have been predicted at time of purchase) they went out of their way to help me resolve it.
Mr Ian WalkerFriendly garage, great cars, fair prices, what more can I say.
Isabelle ParkerJust drove my new Audi TT back to Scotland and I am so pleased with it. Still can't believe I bought this blind and risked flying down to collect. I would never usually feel confident enough in a garage to go to all this effort without seeing a car first but I am so glad I did! Totally put at ease talking to Caroline on the phone, sent me extra photos and a video of the car and happily answered all of my questions (I had lots!) such a pleasant surprise to deal with a like minded female! Whole transaction was wonderful, my car was exactly as described and in fantastic condition. Couldn't be happier, thank you Caroline & Watson Cars.
Janine BrownExcellent Garage, managed to source me a car for my business which was immaculate with lower mileage and under budget than I could ever have found myself. Even arranged the sign writing for me. Nothing was too much trouble for Rob. Highly recommend. Thank you.
Mrs ShawThank you all at Watson Cars, excellent quality cars, fantastic customer service, would highly recommend.
Marie Saliba - 5* Review via Facebook
Sandra BridgesRob & Caroline, it was an absolute pleasure to meet you and I cannot thank you enough for my Peugeot. When I had just about given up on trying to find a car after a horrible experience with another garage, I found your lovely carsite. You both were so very kind and helpful and have restored my faith in buying used cars. You make an excellent team, keep up the good work and I will send all my friends your way. Good luck with everything and thank you,
Mrs SmithFirst class service from Rob at Watson Cars, went out of his way to help me with finding a suitable car. Small family run business who operate with a refreshingly honest approach, I would not hesitate in recomending to all. Thanks