We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Barbara WilliamsBrilliant service. Fitted us in at short notice on a Sunday Bought a car!
Anna WRob was a really nice person to deal with creating a nice relaxed atmosphere.the car was in great condition and was ready to go on the day . After we arrived home we realized the rear camera was not working so we contacted Rob and arranged to bring the car in , luckily it was still under the Kia warranty so we left it with them whilst they lent us a another car which was fantastic .we would definitely buy there again !
Clint StrevensI brought a new x5 from rob and he couldn't have done enough for me every time he said he would ring he didn't he was a pleasure to do business with highly recommended
John WilliamsCar purchase made easy - staff extremely helpful throughout the process.
BarbaraExcellent, and I bought the car!
Karen BensusanI'm very happy with my experience with Watson Cars Ltd. The staff were friendly, accommodating and knew their stock; they were forthcoming in their responses to questions, I had no sense that they were trying to 'not' mention something, as is sometimes the case with some car dealerships. The car is lovely, I'm so pleased with it; the price was very competitive and I believe I have a great car at a good price, and got excellent value for money. I highly recommend Watson Cars Ltd.
Christopher DaviesPurchased a low mileage, one-owner vehicle. The car was immaculate and we received a decent part exchange on our old car. There was no sales pressure and we were well looked after by Rob. The garage is in a great location with playing fields and a park for the kids directly behind.
Lyndon HGood car selection Efficient service Friendly staff
Leanna MHelpful and friendly. Also very quick at getting our paperwork and finance agreements sorted. Purchased and picked up our new car within a week! Thankyou!
Karen BKnowledgeable, accommodating and honest. Friendly and helpful staff, good sales and after sales service. I am now the happy owner of a great little car, in great condition, that I bought for a very reasonable price.
Jean TaylorGood experience, good part exchange, excellent car company, would definitely use again and wholeheartedly recommend.
Simon HoldenVery friendly efficient professional service. Red bow on car for daughters birthday a great touch. Would recommend unreservedly.
Simon HVery friendly professional dealer, would recommend. Even delivered car with bow on for daughters birthday.
Jean TaylorUsing Watson c ars, was excellent, Rob went out of his way to help us. Good trade in price and we are very pleased with our Mini Cooper Auto. Honest young man and would definitely use again. Thanks To Rob and his wife Caroline
GuruXDQFFriendly non pressured experience. Very happy with our purchase
Georgina JacksonI found Watson Cars service to be helpful and friendly. Their own checks that they carry out give peace of mind. I would use them again in the future.
Darron ShimmonsA massive thank you to Rob, Vicky and Caroline and all the team for the painless experience of purchasing a new car. The quality of the Audi A3 I purchased was fantastic and even a couple of small niggles I picked up on the 1st viewing got resolved straight away. The spec of the car I purchased was great value for money compared to others I had looked at. Another plus I found is that I was never under pressure from a typical car sales person which is something I hate with a vengeance!! It's also not often I would travel 1 1/2 hours to look at a car but as the online advertisement was very detailed I new exactly what to expect when I got to the garage. Well done Watson Cars!!
Marion TaylorThe car we came to view was beautifully presented and we were given time to look over the car without a sales person at our elbow. When Robert joined us he was knowledgeable about the car and able to answer our questions. Our test drive was long enough to help assess the ride and handling and, importantly, the comfort. The financial negotiation proved to be acceptable. Through the process we were not put under any pressure to purchase but the combination of a very nice car and a relaxed friendly dealer made the decision easy. We recommend doing business with Watson Cars.
Adam WilliamsDealt with Vicky at Watson cars who was a pleasure to deal with from initial enquiry through to purchase and handover. They don't have pushy sales people like some other car dealers. Overall very pleased with service and would highly recommend.
Danielle HibbandGreat buying experience with Rob. He made the whole process very easy and quick and was not pushy or overbearing. Would definitely recommend.
Danielle HGreat experience. Really pleased with the car. Thought dealer was very genuine. Not too pushy. Would recommend.
Susan HumphrysIt was all very easy to test drive and purchase the car, Caroline was helpful and informative. When I went to collect the car it had been valeted and ready to go. Thank you very much
Adam FeketeThey are very professional. Excellent costumer service. They are very helpful. Highly recommend this company to buy a used car.
Gary LeeLove my car, well looked after great price. Drove 2.5 hours down motorway to buy it.
Derek DownsGood positive and easy professional experience .. will buy again.
Simon BrockhurstRob was great in helping us find our new car. He is very knowledgeable and just loves cars so is always able to find something special. Great service highly recommended.
Brian RVery warm and welcoming,no pressure at all and was left to look at the car i bought.
Gary LExcellent buy very happy with my buy. My BMW was exactly as described
AZAD HGood buying experience. No pressure salesman who lets his stock speak for itself. Some nice vehicles there. Every aspect of the sales process taken care of and everything explained. Can recommend this trader.
LISA OLovely, friendly people. A real old school business. No hard sale or gimmicks just honest, friendly real people.
Irreje KA pleasant experience. A very friendly greeting followed by a completely professional service. No pushy - plus a very fair price offered. If you are looking for a good quality used car, with no hesitation. Watson Cars is the best place to look at!
Pete BWatson's cars have been outstanding in their sales of used cars, they've been very helpful and understanding of my specific needs in a vehicle. The last vehicle I purchased from them was one they had sourced for me, which was perfect. I cannot recommended them highly enough, Caroline and Rob are knowledgable, and professional without that pushy sales you get from some other establishments.
Omar WattarVery happy with my experience at Watson Cars. Rob was easy to deal with, friendly and professional. He even picked me up from the train station on collection. Would happily buy from them again.
Susan HThe first time I saw a Mercedes sitting on the forcourt I fell in love. The salesman did an excellent job of selling the car to me. My lovely Purple Reign.
Dan OExcellent service, friendly, professional, honest and well delivered experience.
MARCIN OThis year I bought a car from Watson Cars, but I also used their workshop services to. Very Very friendly, and helpfully. Competent help and customer service. Excellent service of vehicle mechanics in their workshop. I personally am very pleased with the quick and competent deal with buying a car and their car workshop.
bobVery helpful and quick to reply.
Paul DuhigWe found the experience of dealing with Rob and Vicky a refreshing change from many motor dealerships. A friendly no nonsense approach was backed up by quick and efficient sorting of the deal. The experience was completed by the car being presented very well when we collected it and we would happily recommend Watson Cars. Paul & Diana DUHIG.
Chris DThe car I bought is great but It's not just the car, it's the folks selling it to you. I'd been to another dealer that day and the experience was totally different. The manager of this family run business banswered all my questions, i had a decent test drive and mostly I felt no pressure.
THE GURUI travelled from Dublin to purchase my Audi TT so it was really important that it was in order and exactly how it was described and it was (trust me, this is not the case in every garage!) I was very happy with my buying experience. The car was in mint condition and was an excellent example. It was exactly as Vicky and Rob in Watsons had told me. Importantly, it was also great value. I recommend this garage and would definitely buy from them again.
A PEasy and straight forward. Fair price for part ex and not pushy.
Sharon FrangiamoreAmazing independent dealer who is honest and delivers great customer service. We got exactly what was advertised and this is very rare as we have seen some sights when looking for my sons car. A pleasure to deal with. Highly recommend this garage
Barry YA great range and selection of very nice cars. All cars, including the Audi that we purchased, are very well prepared and presented to showroom condition. A pleasure dealing with Rob who was extremely accommodating and pleasant to negotiate with as we were part-exchanging our own car. Will definitely return in future, worth driving the extra miles to see them.
Morgan LWould highly recommend this dealer. Very good to deal with from start to finish.
Sharon FAmazing service and genuine people So much easier to deal with than the big car supermarkets. Honest owner
Josephine PGood helpful customer service and quality used cars, would purchase from them again
RobertHad to cancel viewing but initial contact was first class.
Michael BVery personable and attentive interaction with staff, who were knowledgeable and helpful. Car presented very well by Watson Cars.
Michael BVery personable and attentive interaction with staff, who were knowledgeable and helpful. Car presented very well.
Michael BowenVery personable and attentive staff who were attentive and helpful. Car presented very well.
Adam MOver the moon with my purchase from the weekend, car looked better in person than in the pictures, they check the cars through before they sell them and any issues they fix which is good, nice road test route, Will buy from here again. Thanks
Billingshurst RecoveryExcellent service
Jack BereGood knowledge of products, straight forward discussions, and clear description of deals available. Will use again at next change.
William GDealing with watsons was a pleasure. This is a family run business which cares about it's reputation. I was given a test drive of my kia sportage and at no point did I feel under any pressure to buy or commit. I would recommend watsons to anyone as this is the best car dealer I have dealt with.
Jeannette DEasy, hassle free buying experience, took old car in part exchange saving time and hassle of a private sale.
Chloe MI had a lovely relaxed hassle free buying experience, everything that needed doing had been taken care of before hand so it didn't take long at all to make my purchase. Have had no problems so far and would recommend Watson Cars to anybody thinking of buying
Aileen DWatson Cars are Very helpful nice people. Did my tax for me .Had the car ready and waiting at fairly short notice and I am very happy with my car
Ian Kirk10/10 car dealer
winston DFantastic great car great service what more can I say think I probably got the sale of the century by a mile
Aileen DonaldsonVery nice helpful people . Sorted out tax for me . I am very happy with my car .
Terry KVery good and happy to help very professional Made all things easy took care of it all
Susan BWatson cars were very helpful from first phone call made to them. Nothing to too much trouble and Robert answered any questions we had about car honestly. The car was prepared on collection to an immaculate standard. pre delivery inspection was carried out and logged and All paperwork provided was up to date. Everyone at Watson cars were very friendly and easy to talk to. No hard sell involved. I would not hesitate to highly recommend Watson Cars to anyone planning to go there. Thank you all for a pleasant stress free purchase. A truly professional service.
ChristopherGood, fast communications
AlanNice to find people to who care about you and your requirements not just selling a car.
Sarah MThe staff were friendly, knowledgeable and attentive
Jayne HallamWent looking for a "Dog" carrier car and had found a lovely Honda CRV at Watsons, emailed , made an appointment, went on the Saturday, test drove it, noticed a sticky window, sorted that out, gave me a decent price for my car, Rob sorted out the tax and paperwork, collected it on the Sunday....lovely experience, lovely people, lovely garage, thank you for treating a female with respect. Will certainly recommend to others.
Stephenope OlatoyinboBest interests
Russell SThe person I dealt with at the dealership was very friendly and made my son and I feel very welcome when we arrived. He explained openly and honestly the details of the vehicle and quantified the asking price. Once we agreed to purchase the vehicle it was serviced, MOT'd and the cambelt and water pump were replaced, even though the mileage of the vehicle didn't warrant the cambelt change. My son and I left feeling that we had been treated very well and that we had made a value for money purchase. I would certainly recommend Watson Cars to my friends.
MarkI had great service from this company, very accommodating and helpful
John RugmanCouldn't ask for more from Robert, honest upfront and no haggling over valuation over the phone. Viewed then bought Skoda from him. So simple.
Mark WExtremely friendly and personal and helpful was a pleasure to do business with Watson Cars a very friendly relaxrd and caring compamy as was the whole Team i would highly recommend this Garage. I am absolutely delighted with my purchase and the car is better than described an absolute gem of a Car
Alison RHonest, family run business. Great service without being pushy. They gave me a good trade-in price for my car. Am very happy with my new X1.
Fraser WrackFriendly Excellent communication No pushy sales people Felt confident that they sell good quality vehicles
Kevin PI recently purchaced a car from Watson Cars (and part exchanged my old car). The whole experience was a pleasure. No hard sell, just a straight forward transaction. All in all a very refreshing experience. I can highly recommend.
Kevin PennyI recently purchaced a car from Watson Cars (and part exchanged my old car). The whole experience was a pleasure. ( i dealt with Rob Watson). No hard sell, just a straight forward transaction. All in all a very refreshing experience. I can highly recommend.
Andrew StenhouseI purchased the A3 from Watson Cars recently, and found the whole buying process hassle free and great communication throughout.
David HAbsolutely first rate ,the whole experience was 5 Star. TheCar was as described but on inspection I found it to be brilliant. More than pleased with the service from Watson Cars, all staff were excellent & I would definitely use them again.
Harvey PrattBought a VW transporter off Watson Cars, had to travel a long distance to get here but the service before and during the whole experience was great. Paul was very quick to reply and happy to give me any information I needed over WhatsApp and emails to ensure I was happy before travelling up. Thanks again.
SUZANNE WELLERPaul was really helpful and made the process really easy and hassle free. The car is amazing and I would definitely recommend buying a car with them!
Ian StainesAbsolutely fantastic sevice from paul at Watsons could not of asked for more. The car is fantastic
keith TJust purchased a Jaguar r-spot from Watson cars . Service was first class from Paul . The car itself is absolutely immaculate and i'm looking forward to many years of enjoyment Thank you
Tighe HydeReally relaxed environment from the moment I arrived. I was given 5-10 minutes on my own with the keys looking around the vehicle, at no point was I put under any pressure to buy the car. Paul was very polite and helpful throughout the experience. I would highly recommend purchasing a vehicle from this company, the quality of the product was absolutely fantastic. 10/10 experience.
Elaine CExcellent, friendly, no-nonsense service, exactly what you want when buying a car.
Tariq SheikhA very pleasant experience . Relaxed and no pressure. Paul was very polite and helpful. Would highly recommend purchasing a vehicle from them. We are very happy with the car.
David WeeksHi Rob and Paul Thankyou for the excellent experience of purchasing Hedleys new GTI Up for him. One happy dog and owner. From meeting Rob and the ease of purchase to Paul's excellent handover and assistance with it was a pleasure. No pushy sales talk, honest open negotiations and the detailing/prep by your chap was excellent. Along with experience of getting the genuine VW parts missing the entire process was a pleasure. We will definitely return when the next one is due. Kind regards David & Hedley Weeks
Darren NashI would happily recommend Watson cars.. I had to travel a fair way to pick up my truck , but the whole process was made easy and efficient by Paul a great guy who knows his stuff.. everyone there was friendly and helpful and made the whole experience a pleasure how buying a motor should be ..And I love the truck ..
Pam Munday-CrippsI found this garage to show pride in their cars and they engendered trust in their work and their recommendations. This is not always the way things work in used car sales! I am very pleased with my purchased car which I believe to have been a fair price and thoroughly checked over.
Jess WoodSo helpful and easy even considering the circumstances, so happy with my new car so far
Kitt TWatson Cars was amazing from enquiry to completion of the part exchange/subsequent vehicle purchase. Great transparency and openness throughout the process which was like a breath of fresh air. Thank-you!
Alice SWatson cars were very polite and helpful. They are honest about their cars and talk you through everything you need to know.
Alison NicoleI recently bought a mini from Watsons - love it! They are very friendly and genuine - feels like a real family run business. Rob and Paul are both great to deal with and nothing was too much trouble. They know their cars, are very honest and you can trust what they're saying. Luke in the garage side of the business is brilliant too. Highly recommended. Would buy all my cars from them!
Michael JarvieBought a used 2017 Mazda3 from this garage and loved the experience of it all! They are not commission based and care about you getting the right car for you rather than an impulse buy of the wrong car. I was between here and the Vauxhall Crawley garage and safe to say customer surface was 10x better at Watsons than at a larger garage. They will be getting my vehicle back for MOTs and services for a long time coming. Thank you Paul for your help with finding us the perfect car!
Adele BurkeSo happy we bought our car from these guys; really fabulous experience. Thank you very much
Nick ClaydonWatson Cars were totally professional, very friendly and exceptionally helpful in every aspect of the purchase. Thank you so much.
Sharon PGreat service from start to finish, very professional and friendly would definitely recommend.
Paul HorsnellSo glad i drove all the way from Essex after seeing a car advertised on Autotrader at Watson Cars. On speaking with Paul via phone call i felt i was dealing with someone genuine and not the typical car dealer,after test drive felt the offer on my p/x was fair and purchased the 335i convertible there and then and drove away. This car is putting a smile on my face every time i drive it, will travel to Watson Cars again when the car bug bites again!!
Mr KellyGreat service , no had sell just like its should be
Mrs BucklandThank you for all your help with my purchase of the Mini, my experience of purchasing the Mini from you has been excellent and a pleasure, Thank you for your efficient service, its much appreciated.
Simon WarrenI recently bought a BMW Z4 Roadster from Paul at Watson Cars. 5 star service from start to finish and like so many other reviewers have said, a refreshing experience, completely absent of some of the sales tricks and pressure that others seem compelled to use. On arrival Paul let me have plenty of time to look over the car on my own and then take it for a lengthy test drive, again on my own. I quickly decided it was the car for me and Paul was super efficient at getting the deal and the formalities done. I didn't even bother making an offer on the car as it was already priced so competitively. The car was on the edge of needing new rear tyres and I wanted a second key coded. Paul arranged for both to happen in just a couple of days and immediately before New Year and at cost price. Great service. I have already recommended Watson Cars to friends and colleagues and will continue to do so. If you're hesitating about making the journey down from south London or beyond then don't - I'd be surprised if you're disappointed...
Mr Kovacs"Hassle free purchase, fast and straightforward."
Carl SmithI purchased my A6 avant over a week now and had time and enough millage for her to show me hidden faults. I arrived at Watson cars with no curtasie call to make sure the Car's I was intrested in, where still avalible. I met a chap called Rob. Very friendly and a likable man. Rob told me what I needed to know and left me to make my choice on the two cars I was intreasted in. The test drive was done, the deal and purchess was made with no messing around. A very good deal on a part ex May I add. Rob had the A6 ready and waiting for me to arrive. A few ticks in boxes, quick sign of the papers and one fianal check of the car to make sure I was happy before I drove away. Never had that in all 12 of my cars I've ever bought. Shes had a few teething problems but one phone call and its all sorted. Im a very happy customer. WATSON CARS are true to their word a honest family buiness, customer after care to be awarded. On a personel note I hope your buiness grows as big as your passion in keeping the customer's happy. Thank you From Carl and Cindy.
Philip ShortI'm looking forward to getting to know the TT and I totally agree with you, it's absolutely spotless!!!
Dealing with you all has been a very pleasant experience indeed. I will certainly take the time to go online and write a positive review about you, Vicky and Watsons cars.
James WoodCouldn't have asked for a better service or competitive deal on the car, absolutely excellent dealership
Mr Wood5* Rating
NinaWe are very happy what bought,and Paul was very friendly to .
Mrs Nicholson"They were very friendly and helpful and the whole process was very easy."
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Jo & RobWe would thoroughly recommend Watson Cars they provided a very professional, efficient and honest service. They made our car sale experience a pleasure and its nice to know we have a reliable, friendly garage on our doorstep, will definitely use again.
BruceExcellent service. Very helpful - totally straight forward and honest customer service. I would strongly recommend this as the place to purchase your car.
David AshbyExcellent customer service. We took a test drive in a car that we thought we would like and did. However, it was not in a colour that we liked. Paul was quickly able to source the same model and spec, in a great colour and super condition from a trade supplier. We had the car in a week. No hard sell and a much better experience than going to a main dealer for a pre owned vehicle.
Miss AdkinExcellent cordial service.
Mr AllinghamBuying the Audi was probably the best experience I've had with a car purchase. Everyone was really friendly, open, honest and helpful. There was absolutely no pressure to buy - none at all. So it was all done on my terms. I would thoroughly recommend Watson Cars as the best place, in this area, to look for your next car purchase. Since having the car now for around four months and 1,500 miles it has run perfectly - and it is a car I can be proud to own. If you were to write down on a blank A4 sheet the type of dealer you would like to talk to about buying your next car, you would probably describe Watson Cars.
Yosefa GrantVery nice salesman, felt very comfortable dealing with him.
Henry StevensonSo I got a p/x 2005 R53 Mini Cooper S, and I fell I love with it! Got the car with nothing to worry about thanks to Paul! Really is an amazing car and would recommend anyone to Watson cars!
Cherry5* Great communication
Mr AndrewsA straightforward uncomplicated no-hassle deal with what appears to be a good car.
Jill AndresWatsons were a delight to deal with. Paul was very friendly and the whole buying process was smooth and efficient. It is so nice to find a genuine family car dealership with great customer service. They sold us an excellent "new driver car" for our son. Thanks again.
Anna MercerOnce again my experience with watsons has been nothing but pleasure. Watsons team dealt with all aspects of the sale without any hassle to me. I saw the car and fell in love with it and few days later I took it home with me. I always have time for Watsons team and I'm sure we will do business together again. I would truly recommend watsons to everyone who needs a quality car for little money.
Tom BurroughsGood Afternoon,
Just been for a lovely drive in the A3, absolutely love it!
Thank you very much for the information RE RAC Policy, also want to say a big thanks for taking the 10 mins just to go over the car when I popped back to sort out those little bits with the touch up paint, it was really nice to have it sorted there and then.
Big thumbs up for the service at Watson's, hopefully see you guys a few years down the line when it comes to the next car!
Francis TraceyBrilliant personal service, pleasure to do business with, no pressure and a great car Responded to questions and had the car ready to collect, even scrapped my existing one!
CHIOMAThe best customer service from watson cars.. They were so helpful that virtually did nothing than to just pick up my new car.. Very prompt reply to emails..
FayExcellent service. Love my Mini Countryman!!! The owner was incredibly helpful in every way. Would definitely recommend. Good selection of cars. Could not have been anymore helpful even if he tried !!! We have already recommended Watson cars to many!!
Mrs Grant10/10 Honest upfront salesman.
Mr MintramI found them to be extremely friendly and helpful.it was certainly not a high pressured sales environment The second hand car I bought was very well prepared for sale
Chioma Erondu Obiezewani
Mr Whaley10/10 From the initial call enquiring about the car I purchased to the final handover Paul from Watson cars was helpful, friendly and very professional. One of the team even looked after my dog while I went on a test drive. The whole experience was very positive and I would use Watson Cars again when I need to change cars again.
Mr CrockerThis is a great place to purchase a car. Paul gave me as much help as needed but allowed me to make my own decision with no pressure.
GerardWhen I decide to buy another car I would go back to Watsons car's as they were exceponally helpful and did not try to hard to sell me the car they let me make my own mind up but we're there to give me any information I wanted on the day
PeteHi just bought a Audi A6 avant from Watson cars they were really great, Paul was so helpful and very polite. And the most important thing the car is awesome just what i was looking for . The car had full history and was a very good price and came with a full years warranty and Rac breakdown cover, though I am sure the car will be perfectly fine. Many thanks to the whole team at Watson cars
NileshExcellent service great sales personality . Very happy.
Mr Mintram9/10 I found them to be extremely friendly and helpful.it was certainly not a high pressured sales environment The second hand car I bought was very well prepared for sale.
Mr KhetiaVery well handled and explanation for the same fantastic sales team
Mr GordonI bought a lovely Audi A5 from Watson Car Sales. Their customer service is absolutely second to none. I had a couple of niggling faults as you do with most second hand cars but these were dealt with immediately without question. I was given a loan car so as not to inconvenience me. I would highly recommend Paul and Rob without hesitation and would definitely go back again. Many thanks
Alison LayJust want to tell you how happy I am with the white Peugeot 2008 I bought from you a few weeks ago. Love it.
Ron GutuAmazing professional service. Paul went above and beyond to ensure I was happy! Thank you!
Trevor AllinghamFar beyond expectations.
John SwiftsPaul was very helpful and listened to all my needs. They are unlike most dealers that I have been to and offer excellent customer service.
The car drives perfectly and I have been very pleased since I got the keys!
Mr EdgeI found the whole experience highly professional. I have absolutely no hesitation in recommending Paul and his team to anybody looking to buy a quality used car.
Sumaya Polo TeamCourtesy, service, delivered as promised
Miss WorsdellThe retailer who helped us was fantastic. There was a fault with the car when we returned to pick it up to take home. This was sorted out quickly so the wait wasn't too long. They were great!
Ruth BeauchampSo excited !! Collected my new Audi Today , it's beautiful, Please use Watson Cars , I am a woman and was treated wonderfully, no sales rubbish just great service and my A1 is looking just great .. Thanks to Paul at Watson's really amazing guy , so refreshing!!!
Niamh HoranI could not be happier with my new car, which my husband collected this weekend. We had visited several car garages looking for a Mercedes C class but no car added up to there online and telephone conversation description. However after seeing online and speaking with Rob at Watson Cars my husband felt 100% confident in him and the car he was selling so much so that he put down a deposit and drove over a 100 miles to buy the car.
Both Rob and Paul from Watson Cars have been a complete pleasure to deal with it and the car more than exceeded our expectations.
Highly recommend them and would definitely purchase from them again.
Trevor JeansHave purchased an Audi TT from Watson Cars and have to say it has been my best car buying experience by far. The quality of the cars and professionalism of the staff made the whole process enjoyable
Mr BrindleCould not have wished for better service good to talk to very professional would recommend them to family and friends
Nathalie Van Meurs
Mr SearleThe buying of my mazda 6 was a great experience ,Paul was so helpful in getting the car ready for me to go away in it for the weekend , the car drove great and didn't miss a beat couldn't of had a better service
Well done Watson Cars
Mr G MayI would not hesitate in using / recommending Watson cars, I found Paul to be very helpful and pleasant.
Mr GodfreyVery friendly very professional
Richard HammondRecently bought a mercedes clc from Watsons. Great car, great price and a good part ex deal offer. There was literally no hard sell or upsets when we said we wanted to go away and have a think before deciding to buy. Very friendly, honest dealers and cannot recommend highly enough. Will definitely look here first for our next car. Also, the wife fell in love with Paul's dog
Mr CarverThe salesperson wasn't pushy, was very knowledgeable and helpful.
Phil ButcherI have been searching for a BMW 330ci in a very particular specification and condition. I saw Watson Cars advert and was very surprised by their claim of this car being in exceptional condition. I telephoned and spoke to Paul who assured me that it would not be a wasted journey. I travelled down and met Paul who greeted me with a warm welcome, gave me the keys and told me to go and have a look around the car and If I needed anything to come and find him. There were no pushy sales tactic, I was left alone as I had asked whilst I viewed the car. I manage a large chain of Autocentres and had arranged to take the car on a test drive to a local centre where I could inspect the vehicle on a ramp to see the condition of the underside. I returned back to Watson Cars and had a chat with Paul and was delighted that the car was exactly as described with every factory optional extra fitted to the car as standard, it was perfect. I left a deposit and collected the car the following week. The whole team were very friendly, informative, knowledgeable and honest. I can certainly recommend them and will. No doubt I will be in touch in the future when I come to purchase my next car. Many Thanks Phil Butcher
Anna MercerIf it wasn't for Paul I would have end up paying £5k more for same car with another dealer!
Thank you so much for this amazing experience ðŸ¤—
Absolutely fantastic customer service, hassle free process, super quick and 100% professional!
John MercerA real pleasure to deal with. lovely car and a wonderful service hope to deal with you again in the future kindest regards john mercer
Kevin FaulkerIf your going to purchase a car you wont go far wrong if you visit Paul and the crew at Watson cars, the service is amazing, friendly and first class from stat to finish. I would highly recommend them.
GeorgeYou can trust Paul 100% he has got a fantastic set up totally professional genuinely a very nice and helpful guy No complaints with my car absolutely satisfied
Daniel KellyI bought myself a bmw from watson cars from the moment I stepped foot on the forecourt I felt this place had something more about it than other dealers I had been too it felt more comforting courteous and professional. I met with Paul who helped with any question or queries I had and he really did make it easy to choose watson cars over others. Paul will step outside his comfort zone to help. For example I immediately wanted some upgrades doing and Paul responded with some known personal contacts in the right business who could sort this out whilst being prepped. I have always admired anyone that will go the extra mile and I really believe that watson cars has it. The whole process was simple and smooth I love my new car and I feel totally comfortable with calling Paul back if I have any issues knowing he will do his absolute best to rectify them. It's clear to see that watson generally aren't just after your money but I think they believe in the greatest form of advertising and that's word of mouth... someone honest and that you and your closest friends and relatives trust. This is hard to come by especially in car dealership so I implore you if you need a nice safe reliable car at a good fair price then check out Paul at watson cars in billingshurst. Many thanks guys you have a great team there and in the future I will no doubt bring my business back. Many thanks Dan k.
One very happy bmw owner.
SarahExcellent service. Would purchase a car again from Watson Cars in the future.
Jan DunneHad a fantastic ride home to Leeds in my new Audi TT, big thumbs up to Paul, what an amazing car and experience. Would highly recommend buying a car from Watson Cars.Was really well looked after, Thank you again. One very happy customer.
Mark & Jane MatthewsWe would just like to report back that we are very pleased with the Astra and that there have been no issues with it over the last 3 weeks.
It was pleasure doing business with you and we did appreciate that you gave us plenty of time to try it out.
The trade in of our old car and the purchase of the Astra and went very smoothly.
Thanks for all your help.
Mark and Jane Matthews
Megan PorterJust had the best experience in buying a second hand car with my partner. Honest and kind and just down right amazing! Couldn't thank them enough for everything they have done for us! Highly recommend them with their friendly, positive and professional staff. Loved every moment of it.
They are honest and not there to take advantage of you â¤ï¸
Ken WheelerI can vouch for the fact that this firm hand pick their quality cars as they bought my one owner ,low mileage, franchise dealer maintained car for a fair price. Rob was friendly, straightforward, and professional and it was a pleasure to do business with him.
Holly AlexanderWhat great service, cant fault it at all,fantastic customer care. No pressure to buy just happy to help. What a difference it makes going to a family run business than a commission based dealership that is only interested in upselling. Paul and his team take pride in their business and I would definitely buy again and recommend!
Aktar HussainGreat place. Bought my car at a great price
Beverly LawI wanted to say how delighted I was with Watson Cars, and Paul in particular, who was dedicated to selling my vehicle for me, and finding me the answer to my prayers. I always felt looked after and kept informed of developments. I have, and will continue, to recommend Watson's to friends suggesting they always begin their search here. The service is efficient, customer focused, non pressured, genuine and personal. I quite miss Paul now!
Lola TunstallPaul at Watsons Cars has to be the Best car dealer we have bought a car from, good price for ours, always kept informed via phone or email, and excellent after care sorted...friendly, helpful, no pressure,car is beautifully valeted, it's like new! Would definately go back if we want another car..but LOVE my Audi :-) Thank you!
Mrs ShewardExcellent service all round. Car ready when I went for first view, good explanation about car, relaxed and unhurried test drive. Never felt pressurised Car taxed with full 12 month MOT on collection All paperwork ready for signing, very efficient handover. Old car taken in part ex with no difficulties - price fixed at initial meeting Car clean inside and out and in excellent order. A pleasure to do business with Watson cars
Lucy EvansI have been very impressed by the service provided at Watson Cars. They sold my car on my behalf and the experience was stress free and easy. The price I got was very fair and the staff are friendly and trustworthy. I would highly recommend Watson Cars to anyone and will be using them again in the future.
Heather MarysonThe service and genuine customer care you get from Watsons is second to none. I would recommend this place to anyone. Paul and Rob and their lady admin (sorry didn't catch your name) are superb. Go here first for a good deal and polite service.
Richard RoweI was in a real rush to get a car sorted out on finance as myself & partner were involved in an accident a few days previous. Paul was a real help with showing us the car and hurrying up the finance company, it was all done in a few hours. He offered great help and a friendly, professional service. He even stayed on later than the stated closing time to enable us to drive away with the car that day. All in all it was a great experience getting a car from Watson Cars. I would recommend the team there 100%.
Peter BurtonI recently bought a beautiful Mercedes C Class Coupe....and I couldn't be happier :-) Described to me as "a little piece of treasure" it certainly lives up to it's name. The Watson Cars Team couldn't have been more helpful, from the test drives to the excellent after sales service. Outstanding and very happy to recommend them to anyone. Thank you.....Peter.B
Bruce BaxendaleThank you to the team at Watson Cars for my new car it was a pleasure dealing with you guys. Very efficient and helpful. willing to go the extra mile to make sure that everything was taken care of. Will defiantly recommend the Watson cars team to all that is looking for a good quality cars Thank you Kind Regards Bruce
George GuestPaul and Caroline couldn't do enough to get us a great car. No pressure and super helpful. Highly recommend
Ozzie AydinWe are very grateful for your time and effort in trying to accommodate us, your service was top quality, very friendly and professional, the perfect service you want when u attend a car dealership.
Jules CarlessThankyou Paul for amazing customer service and finding my husband his Steed so quickly. Would certainly reccomend you to others. Your whole team are an asset to the company. Looking forward to you finding me my new car. Thanks again
Mathew SapianoVery happy with the car :) Thank you so much for your kind service.
Brian BuckI recently purchased a used Porsche 911 carrera 4 from Watson Cars of Five Oaks Sussex. I found the buying experience very pleasant with all my questions answered in a satisfactory manner. It was a very friendly atmosphere with-no pressures to purchase. I give Paul and his team my high reccomendation
Duncan ManningPaul at Watson Cars knows his stuff. Knowledgeable, quick and efficient sold two cars with them. An easy and pleasant way to sell a car, no hassle or typical salesman chat, Paul is just clear, honest and succinct. Will definitely be using Watson Cars in the future. November 2016
Serena Carton de Wiart
Marie LegovaPaul&his team have been absolutely great - buying my fist car AND being a continental driver, I was extremely nervous. Paul has been most helpful, extremely professional and understanding. It took about 1,5 hours and the car was mine, thoroughly checked and cleaned by the team, all paperwork done + little perks atop of that. My partner ended up paying a deposit against this car having already decided to buy another car. The service here is just great, hassle free, professional. Thank you Paul&everyone @ Watson Cars!
A big thank you to Paul Ewing for quick and easy purchase of my lovely Audi rs4 (I took it easy on the way home) I can now put my beloved golf away for the winter. very good communication and I would highly recommend Watson cars.
Miss ParsoneExcellent, personal service
Mr StevensThe vehicle was ready for collection on the agreed day and was in very good condition. The staff were very helpful throughout the process.
Michelle PalmerHad a fantastic drive home and feel very excited to own my BMW 1 Coupe. It is in excellent condition and a joy to own.
I only shop in outlets where I receive a high level of personal attention and warm, friendly, professional service - and Watsons Cars more than came up to my expectations. From beginning to end the whole process was so easy and enjoyable and there was no pressure to buy. It is rare to find such honest and straightforward service these days and a commitment to quality and customer satisfaction. I cannot commend you and your staff highly enough and will certainly sing your praises to friends who live in the area.
I also know that if I did have any problems that you would do all that you could to help me and when I decide to change my car will certainly return to you in the confidence that you will do your best to suit my individual requirements.
Thank you once again for making my purchase so enjoyable.
Patrick & BettyWe do appreciate all the hospitality shown and provided to us. You are the best of all with the customer service rendered to us and of whom we have never met. Thanks for trusting us from day one. God bless you and your family.
Rosemary & AndyWe would like to say what an excellent service we received from Watson Cars. We are delighted with the car and the helpful and efficient service we received. Nothing was over looked, and we would always look at Watson Cars first if we are looking to buy another car.
Mike SmithWhat can I say about Watsons? Paul is straight forward and easy to deal with. No hidden costs and the car was prepped ready for me to test drive. The price offered for my car in part exchange was honoured and the whole process was quick and simple....WHAT YOU SEE IS WHAT YOU GET....WIZIWIG! Mike Smith
Stephen & Rosemary GerrardWe are very pleased with the car. It does exactly what it says on the tin. It's nice to drive and performance is good. We are also very pleased with its condition. You know all this already, of course.
It was a pleasure dealing with you. You gave us confidence that the car was OK, so far is it is possible to tell, and it was clear that you care about the cars you buy for re-sale. It seems obvious that you can tell that a car has been looked after by its owner, and this Polo was certainly looked after. There's hardly a mark on it. And after 6 weeks of driving it that's still the case.
I like that there is no negotiation over the price of the car. We had a good idea what that sort of car ought to sell for, and when there's no haggling we don't go away wondering if we could have "got a better deal". We were happy with the price. We were also happy with the way you sold the RAC cover to us. The lack of pressure, but your clear recommendation made the decision easy. We did all the stuff you said, and it is all set up now.
All in all, buying a car from you was a positive experience, and we would not hesitate to use you again or to recommend you to anyone else who might be thinking of buying a car.
All the best,
Stephen & Rosemary Gerrard.
Mr & Mrs SouthwaterWe sold our car To Rob at Watsons. Very professional and easy to deal with, and a fair price no hassle service from start to finish. Forget the national car buying chains, a local and straightforward service is available from this smart independent local garage
Yousif TahaThank you so much for your services i'm so excited that you provided me my dream car i have ever had, its my privilege to say thank you again i'm so glad with your manner and perfect respect that you gave me ,my wishes to you , you will be successful with your business and I promise i will recommend anyone i know who would like a car.
Thanks a lot
KeithVery little dealings with them, as car sold quickly, but they took the trouble to come back in good time and in a very polite manner. Got nice vibe.
Clair McCullochMany thanks for your huge help with my car purchase you were amazing and made the whole experience so very different to any I've come across before - in a good way!
I will definitely be recommending you to everyone I know!
Many, many thanks for all your help
Mrs GerrardPaul Ewing was very friendly and approachable, and gave us confidence that the car we were interested in purchasing was a good one. I like that there is no negotiation on the price of the car; we didn't go away feeling we could or should have got a better deal. Paul was very good about explaining the warranties and the RAC cover we could have, without pressurizing us to purchase. Overall, this was one of the best car purchase experiences I have had. On top of that, we are very pleased with the car so far
Faye EldridgeThis car dealers is friendly and is very helpful made my car buying experience stress free and enjoyable thank you
Luke ArnoldHighly recommend Watson Cars, Paul went above and beyond to help me and managed to find our family the perfect car and arrange finance for me. His excellent customer service was friendly, informative, non pushy and personal to our needs. This incredible customer service continued after the purchase was completed with follow up e-mail and the knowledge that if any problems occurred just to call and he would help sort anything out.
I cant speak highly enough of this garage, the whole team work wonders and treat every individual to a wonderful, easy, friendly experience. Definitely worth a visit if anyone is car hunting!
Claire ArnoldNever been to a garage with such friendly, helpful, personal customer service! Paul exceeded any expectations I may of had and secured our family and wonderful new car and helped to arrange finance for us. I would highly recommend a visit if you are looking for a car, the whole team are wonderful!
Claire MartinPaul and Rob were brilliant at Watson Cars. I bought this Mini Countryman last weekend and am loving it! It's a really nice looking car and have already received a lot of compliments. I would recommend visiting them. It's a nice personal experience there.
Jo ChaseDear Watson Cars (Caroline, Paul and Rob)
I would just like to say a huge thank you for your personal attention and kindness in obtaining a lovely car for me. This is the third car you have found for me over a period of a few years now. Each time your service has been impeccable. My first car I bought from you (a lovely Toyota RAV 2 door sporty job with 5,000 miles on the clock which I managed to write off in an accident. I rang in desperation as I was also moving house at the end of that same week of the accident"¦.Within a week another Toyota was found for me which I picked up - again in immaculate condition and low mileage which I had for 3-4 years. I traded this in at Watsons again for another beautiful car and again all went smoothly. I described what I wanted and what I would use it for and they find it for you. Talk about service !. I was even asked to come back for tuition on the Sat Nav and blue tooth and the whistles and bells which I must admit were a little beyond me. But Paul (such patience !) even though they are all very busy - took me through all the electronic bits and pieces. I just want to let you all know that my experience with you all has been a real privilege and unless I leave the country I would happily come back to you again and again"¦"¦
With kind regards and Best Wishes
Jo Chase (Honda CRV)
PaulAbsolutely excellent, pain free process. Extremely helpful staff who even arranged to pick me up from the train station when I collected the car. I really can't find any faults, no pressure sales techniques and excellent communications throughout the sales process. Why can't all car sales companies be like this.
Helen5 Star plus! So refreshing to meet a car dealer who is sincere and genuinely cares regarding customer relationship.From my initial conversation by phone with Paul and then meeting him,I was reassured that I could trust him. He shared my excitement on purchasing my new car . It was a joy dealing with him.
LeeI wanted to take the opportunity to thank yourself and all at Watson Cars, for the ease of purchasing a new (to us) car. The whole process was seamless, transparent and your regular contact reassuring.
I have always felt buying a car a "leap of faith" "“ certainly not the case with Watson Cars. Looking forward to seeing you soon, as I now have an "opt out" option on my company car policy!
Helen Stravinou-OakleyJust to say-A big Thank-you.
So refreshing to meet a Car dealer who is sincere and genuinely cares regarding customer relationships and has integrity.
From our initial conversation I was reassured that I could trust you. My initial instincts were proven right when I met you yesterday .
I'm out and about today-with the top down!
Say hi to Marley from me!
Ian RobinsonJust bought a fantastic Jaguar from Paul at Watsons, he couldn't do enough to help me, no hard sell just a thoroughly lovely and enjoyable experience from start to finish! I would recommend Watsons to anyone! Car Sales the way it should be! Spot on 5* service!
Lee JonesWe brought a car from Watsons and dealt with Paul, we were very impressed with how professional he was but in a friendly way, not pushy like a lot of other places we visited, the car was ready on the day we arranged to collect it and was presented in a very impressive way, thoroughly cleaned in side and out and looking like new. we would highly recommend Watsons to both family and friends.Thank you for everything. Lee and Jo
Mrs KerslakeVery friendly, helpful and knowledgeable. Made buying my car easy.
Roy HarperReading the great reviews your garage had was what made me visit your showroom as opposed to others with similar cars. Everyone who has ever left you a review is correct, fantastic cars and the customer service I received was exceptional. Well done Watson Cars
Tony Isted - via FacebookGood product, great prices, tremendous customer service = SOLD
Spot on! Will be back again one day
Mr FarmerVery customer focused and go the extra mile to make ones purchase a great experience. Honest and accurate in their portrayal of the vehicles condition. Basically one gets exactly what they advertise.
Jonathan VernalThe energy these guys have is amazing, so apparent that they have a real passion for what they do. One of the owners was even there working with her new baby, which my wife loved! This really is a family run, friendly, honest garage and we are really pleased we chose them when buying our new car. Really felt looked after. Thanks again.
Philip JacobsI bought a Volkswagen Scirocco from Paul who was very professional, courteous and honest. I was very pleased with the money allowed for my car in part exchange. On returning home after collecting the car I noticed a fog lamp was cracked. I emailed them and they ordered the part and fitted it free of charge with no hassle. I would certainly recommend this company.
Ashley JonesThank you for all your assistance with the purchasing of our new car, Courntey is made up with it and your service was first class.
Clare VaughanRight from my initial enquiry, Watsons were great to deal with and Paul made my whole experience easy and friendly, very courteous and professional.
Catherine BristowLovely friendly company- really honest and helpful. Bought my Nissan Duke from them
Stephen & CaroleIt is a rare occasion we buy a new (to us) car and to purchase unseen on the internet was a tad concerning. However we need not have worried at all. The countryman was exactly as you advertised with not a single fault. Dealing with you all was a delight and unlike the reputation that 2nd hand car salesmen seem to carry. Very professional, considerate and timely.
It would be a long list of thank yous for the extra efforts you made.
We hope you are still going when we come to replace this or my car "¦..In 15 years' time!
Thanks and keep going strong
Stephen & Carole Farmer
Jane RaymondWe bought our latest car a few weeks ago. The service we received was excellent the sale/purchase went through smoothly. and the salesman Paul was very professional and helpful Thank you
Michelle JacksonDon't bother with the main dealers! Originally went to look at an Audi A3 at the Audi garage in Five Oaks but after being ignored for half an hour I'm so glad I walked over to Watson Cars. Rob was very knowledgeable and not at all pushy, bought an Audi A3 from him a lot better value for money and a year later I am still over the moon with it. I will be back in a few years for my next one.
MarilynI just wanted to say, I haven't stopped smiling since I bought my lovely little Corsa from you on the 1st August.
We are still getting used to each other and I still haven't got to grips with all the buttons and blue tooth!!!!.
The first 3 nights I kept getting up to make sure it was still there, I worry now where and who I park next to, I am so pleased with it.
I have told all my friends where to go if they need a reliable, friendly car dealer, who isn't pushy or rude and treats you with respect.
I would just like to say a very big THANK YOU for all your time and have a good day.
Tracy BridleWe saw our new car on the website on the Friday evening, rang Paul on the Sat morning, viewed the car on the Sunday. After driving to Watson Cars it could not have been made any easier. From the first phone call to the changing of the keys on the car documents. Not once did we feel under pressure by Paul to make the decision even though he knew 2 other people wanted to buy the car - something he never mentioned until after we had made our decision. He is a true gent, honest and reliable and I have no hesitation in recommending Watson Cars to friends and family ....thank you again Paul we love our new beast :)
Charlie JonesHad a really great customer experience with Watson Cars.
Rob dealt with me on the Wednesday letting me take my rs200 out for a spin and then everything was finalised with Paul
Professional and very trustworthy company!
Will be making another buy for sure.
Martin SmithI would like to thank you for the professional service we received, the cars are brilliant and we are two very satisfied customers. Thank you for making us welcome and for a smooth transaction.
Richard StephensonBoth Rob and Paul are a credit to customer service. I only purchased a cheap part exchanged car for my Wife to learn to drive in and I received better service than when I recently purchased a car elsewhere for 20 times the amount!
They kept in contact with me through out the process, allowed me to reserve the vehicle over the phone, cleaned the vehicle on the day of collection and made us feel welcome in their showroom with plenty of chat and banter. Highly recommended and I will be using them again in the future.
Ian TennantI purchased my BMW Z4 from you guys exactly a year ago, still a great car and would defiantly use you again fantastic customer service throughout!!
Asta CollinsThe team at Watson Cars are extremely helpful and friendly and their customer service is outstanding. I would definitely recommend them. Thanks Paul and Rob for looking after me and assisting with the purchase of my first ever car
Laura PlanasThank you so much for your assistance. I have received impeccable customer service and I feel you have exceeded my expectations. I feel you are a trustworthy dealership and I feel I can contact you should I have any queries. That's very important. Please feel free to add this testimonial on your website- I would be more than happy.
I'm really enjoying the car - it's a fantastic car.
Thanks again for your hospitality
My wife is thrilled with her new car.
Paul is a conscientious salesman who importantly listens to the customer.
My demands were no trouble at all, with all work carried out quickly.
They even collected me from the railway station when collecting the car.
I would buy from again.
Tristan ScottFinally bought a car from you after driving past admiring your stock for last few years. Excellent Service. Fantastic Cars
Jenny NicholsSold my car to Rob, good price, collected it from the house, paid by bacs and all within an hour. Easy, hassle free transaction.
Colin GrantRob & Simon were both very helpful. I am very happy with the car purchased from them and they were very easy to deal with. I got a fair price for my trade in without the usual haggling.
Ms HewittVery friendly and helpful staff. When I had a problem with the car several months later (nothing that could have been predicted at time of purchase) they went out of their way to help me resolve it.
Mr Ian WalkerFriendly garage, great cars, fair prices, what more can I say.
Isabelle ParkerJust drove my new Audi TT back to Scotland and I am so pleased with it. Still can't believe I bought this blind and risked flying down to collect. I would never usually feel confident enough in a garage to go to all this effort without seeing a car first but I am so glad I did! Totally put at ease talking to Caroline on the phone, sent me extra photos and a video of the car and happily answered all of my questions (I had lots!) such a pleasant surprise to deal with a like minded female! Whole transaction was wonderful, my car was exactly as described and in fantastic condition. Couldn't be happier, thank you Caroline & Watson Cars.
Janine BrownExcellent Garage, managed to source me a car for my business which was immaculate with lower mileage and under budget than I could ever have found myself. Even arranged the sign writing for me. Nothing was too much trouble for Rob. Highly recommend. Thank you.
Mrs ShawThank you all at Watson Cars, excellent quality cars, fantastic customer service, would highly recommend.
Marie Saliba - 5* Review via Facebook
Sandra BridgesRob & Caroline, it was an absolute pleasure to meet you and I cannot thank you enough for my Peugeot. When I had just about given up on trying to find a car after a horrible experience with another garage, I found your lovely carsite. You both were so very kind and helpful and have restored my faith in buying used cars. You make an excellent team, keep up the good work and I will send all my friends your way. Good luck with everything and thank you,
Mrs SmithFirst class service from Rob at Watson Cars, went out of his way to help me with finding a suitable car. Small family run business who operate with a refreshingly honest approach, I would not hesitate in recomending to all. Thanks